Appointment Policy

Please call ahead for appointments, available Monday through Saturday. Emergency cases receive top priority, so occasional appointment delay is inevitable. We make a sincere attempt to see each client on time and to give each patient the same level of care and attention.

Patient Arrival Policy

Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. We are also located on a hectic road. For the safety of people and animals alike, all pets must be in a secure carrier or on a leash both in our parking lot and within the building.

*We reserve the right to charge a fee for clients who miss an appointment without calling to cancel within 24 hours of the appointment.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, American Express, and cash. We also accept CareCredit.

Click here for more info on CareCredit

Privacy Acknowledgment

This is our Private Web Site. We do not collect or give out any information to any third-party vendors or internet businesses.  No information will ever be disclosed to outside parties from our web site hosting company or us.  It’s that simple! And we strictly adhere to this policy. Our online store does not keep “cookies” and does not sell your information to third party vendors.

Aqueduct Animal Hospital recognizes the importance of protecting the personal privacy of its clients, its patients and those individuals who visit our site.  Your privacy is also protected in our hospital.  At no time is any information given out about the client or the pet without the consent of the owner.